Do I have to have a trade account or be a business to receive these saving?

The short answer is NO. We specialise in offering the best available products at the most affordable prices, whether you buy one roll or one pallet, you still get the same great savings.


I'm a construction professional, can I order larger orders?

We have a lot of construction professionals who continually use ICG to enable them to produce more competitive quotes. We can accommodate large orders and offer further SAVINGS for these types of orders. PLEASE contact the office to discuss your requirements.  (T) 01234 350744


Why has my roll of felt arrived in two lengths?

Roofing felt is heavy and generally, need to be sent via pallet courier. BUT If you are only ordering a few rolls to save on transportation costs. We will cut a 1x8m roll in half and send via Parcel Force.


Why has my felt arrived without the original wrapping paper?

We sell bespoke sizes of felt to suit your project, we often cut to size from larger rolls. This allows you to save on waste and offcuts and will reduce the cost of delivery.  


How do I store my rolls of felt?

Keep the rolls of felt in the upright position, protected from the sun (temperature ranging between 0°C - 40°C) and well away from heat sources and electrical plant. No measures are needed to prevent the build-up of static electricity. 


Is there a 'click and collect' charge? 

No this would go against everything we stand for as a company. We would rather you collect as this saves on transportation costs and emissions associated with haulage vehicles. 


Why has the torch on felt been classified as a second?

It is our company policy to be completely transparent as this makes for better business relations and repeat orders.

• Slightly longer or shorter in length. We will always balance this out so if you receive a shorter roll with your order there will also be longer roll within the order.

• The mineral maybe slightly thicker or lighter in some areas. Or they maybe a small area where the felt will be ‘bald’ of mineral. The ‘bald’ issue is rare and will generally be towards the very end of the roll.

• The shade might be a slight variant from the official colour. This is unrecognizable when looking at the rolls of felt, but will be flagged at the factory. We will always check an order to ensure that your order contains all the same colour/shade of felt.

• The roll thickness maybe a little thicker or thinner than the official dimension. As we check the rolls this will always be a minimum ensuring the felt is fit for purpose.

• The lapping strip maybe larger or smaller than the official dimension. A minor detail, but this will result in the roll being classed as a second at the factory.

One roll will never have several of the ‘defects’, it will generally be just one. Full pallets will generally not have a section of all of the above. With pallet orders most of the rolls may not have any of the above issues. At the factory, a batch may get classified as seconds because a percentage of the rolls failed the final QA check and its quicker to condemn them than go through the entire batch.


Why has the membrane been classified as a second?

These rolls have been classified as slight seconds due to the high-quality assurance protocol followed by this manufacturer. The imperfections are slight and all rolls are fit for purpose. This minor imperfection is generally the length the roll has been cut, some slightly under, some over. We will always ensure that this works out in your favour, balancing the shorter rolls with larger ones.


Help reduce unnecessary land fill 

Perhaps the most well know definition of sustainable development is from the report Our Common Future (Brundtland, 1987), which describes it as “development that meets the needs of the present without compromising the needs of future generations to meet their own needs”. This notion of preserving our planet for years to come without compromising our current requirements is something that is particularly relevant to the topic of waste.

Greater responsibility is required to minimise the waste sent to landfill. This is not only because of the rising costs of natural resources, but also because of the direct problems to the local, national and global environment that land-filling waste can cause. These include contamination of soil and groundwater, injuries to wildlife and effects on biodiversity, production of methane from decaying organic matter, vermin issues, nuisance produced by unpleasant odours, and the visual pollution of landfill sites. In 2009, construction, demolition and excavation (CD&E) waste accounted for approximately one third of all of the waste sent to landfill in the UK. Therefore, construction has become a priority sector for diverting waste away from landfill.

The waste hierarchy classifies waste management options in terms of how preferable each one is according to its environmental impact.

The highest priority is given to the prevention of waste generation in the first place. Re-use describes the next most preferable option for waste that cannot be prevented from occurring; this covers direct re-use of the material in the capacity it was originally intended.




The importance of sustainable buildings

The UK construction industry is responsible for 32% of all landfill waste http://www.environment-agency.gov.uk/static/documents/Research/Waste_Fact_Sheet_for_SSD_Apr_10.pdf

Construction materials account for 20% of the UK’s ecological footprint, 19% of the UK’s total greenhouse gas emissions and 30% of all UK freight transport (http://www.hertslink.org/buildingfutures/materials/matfacts/).